Through interactions with my husband, I've gradually come to the realization that many civilians (i.e. non-physicians) don't appreciate that doctors are, in fact, human.
For example, a while ago, we were at our pediatrician, and he had told us he'd get us some information sheet before we left. After a significant amount of time, nobody had returned with the sheet for us. I said, "He probably forgot."
Husband: "No. I'm sure it will be here soon."
Me: "I'm sure he forgot."
Husband: "He didn't forget."
I finally went to check. Guess what? He forgot.
Totally understandable. He's human and humans forget to give out information sheets when they're seeing five patients at once. That's why I was so quick to think he probably forgot.
On another occasion, my husband had some lab test done, and got a call from his doctor in the late afternoon same day about an out of range result, and she asked him to repeat it. He repeated the lab the next day, and then was super upset that she didn't call him again about the result being either normal or abnormal (despite the fact that it would available online the next day).
Husband: "How come she didn't call? That's pretty obnoxious."
Me: "Why would she call you same day about either a normal or unsurprising lab result that you're not going to do anything about right away anyway?"
Husband: "Well, she called yesterday."
Me: "That's because she wanted you to repeat it. And she might have had a break in her schedule."
Husband: "I think she should have called."
Me: "Maybe she's in clinic the whole afternoon with patients. Maybe she doesn't have time to be calling every patient back about non-urgent lab results."
Husband: "Okay, okay..."
I think that as doctors, we have a much better understanding of what's humanly possible for a physician. Non-physicians don't quite seem to understand that.