Wednesday, July 10, 2013

More supermarket bitches

I could probably write a weekly post about annoyances at the supermarket. I won't, but I could. But one more:

I went to the supermarket at about 10AM on a weekday, not a very crowded time. All the lines had a few people on them, but the 12 items or less line was desolate. I had about 20 items. So I went to the "12 items or less" cashier and before unloading, said, "Hey, I have a little more than 12 items but since you're empty, could I pay here?"

She said yes.

So I unloaded and the transaction went smoothly. But about halfway through scanning items, this elderly guy with one item comes over and give me a stunned look. He decides to wait the (literally) 60 seconds for me to be done, but is clearly not happy. (As usual, the self-checkout was totally empty.)

Then as he gets to the cashier, she says to him, "I know."

WTF????

I *asked* her if it was okay to use the line and she said yes!

Was I in the wrong here?

People are so nuts at the supermarket. I remember there was a time when a regular line turned into express, and one of the women already waiting made the cashier take the sign down because she was scared people would yell at her.

23 comments:

  1. Tricky situation. Cashiers probably told not to refuse (college job, cashier manager) so of course she said yes. Not a huge issue bit maybe a little wrong. Also, if the self check out was open, why didn't you use it. Love those. Limits my interaction with people.

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    1. I love self-checkout but not if I have more than 5-6 items, because it nearly always complains when I change bags and generates an error.

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  2. She was trying to be agreeable to the next customer, as she was to you. Don't take it personally. She's just trying to get by in a potentially unpleasant situation.

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  3. That's called customer service, Fizzy. She does what she has to do to get through each day. Remember, you have two examples of supermarket bitches here. How how many do you think the cashier has???

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    1. Yeah, that's why I didn't saw anything.

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  4. Well, I don't know, I'd be offended! It's not like you just assumed it was fine, and then went ahead and hogged the express checkout. You asked! She said yes! I guess it's understandable for the guy behind you to be irritated (I guess. I mean seriously, people, it's just an extra minute or two. Who cares!), but she didn't have to agree with him.

    Also, re: the self-checkout? Self-checkouts are awful and everyone knows it. Unless you have one or two easy to scan items (like that man behind you! Why didn't HE use the self-checkout??), it is almost always less of a headache to just stand in line.

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  5. That reminds me about the time I was 8 month pregnant and was standing in the express line, waiting for what felt like an eternity behind the guy who thought it was a great idea to use that line with WIC vouchers! Really?!?!? (If you don't have WIC in your state- it's PAPER vouchers for specific items like milk/cheese etc that takes FOREVER to ring through).

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  6. If he arrived while she was halfway through your order, then he only had to wait through 12 items or less! I was a cashier for 5+ years through high school and college, and in my experience the longest part of the transaction at a speedy checkout was always payment. Adding a handful of extra items to be scanned shouldn't prolong ringing you out for more than a few seconds, especially since they don't usually even bag for you at the speedy checkouts! I think the other customer needs to chill out, and the cashier shouldn't through you under the bus like that.

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  7. I think they are told to say "yes" because it is good customer service and are told to say that, but they would prefer if it was open for those with 1-12 items. I don't think its a big deal. She probably didn't want to get yelled at by the older man either so she said that maybe hoping you wouldn't hear?

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  8. As others, I imagine she was just trying to be agreeable to the older dude. I wouldn't be too offended. If she said yes without an eye roll or sigh, than I doubt she was truly very annoyed. She probably just didn't want to get into it with the other one, and those two words "i know" placated him & made her day easier.

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  9. I love my little grocery store, they invite you into the express check out if they aren't busy. If I go there with more than the stated items though, and someone comes up behind me, I let them know why I'm there. Some people are obnoxious if they have to wait 3 minutes longer.
    Amanda

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  10. Ah c'mon Fizz, you have to have some fun with these types of situations. Maybe he was her pimp and he was all "what are you still doing at this register, this lady don't look like a customer of ours, you were supposed to be outside hours ago."

    It's kind of like when people are rude on the road, honking at you when you don't move instantly. Just figure that they have to take a major piss to explain their impatience and bam - smile on your face.

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  11. OMG! I am convinced people who push their shopping carts at the grocery stores is the way they drive their car on the roads. What I mean, people just 'bump' without looking (cart or car). People who text or talk and completely oblivious to their surroundings or others and then end up hurting themselves or someone else. I could go on and on about this ... People wake up! Pay attention to your surrounding otherwise you might need to seek some medical professionals without even having an appointment in the first place.

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  12. Let's talk about the people who come up behind you in line and are practically on top of you, either with their bodies or their cart. I hate that! Stop bumping into my butt with your cart! Give me at least a little space. Do they think crowding me is going to make the whole process go faster?!

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    1. Exactly that annoys the crap out of me! LOL

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  13. Then there are people who stop their cart in the middle of the aisle and you can not get around them on either side. They too, are oblivious. Multitasking doesn't make us as productive as we used to think. What's more, it's likely that the quality of our working or for that matter shopping is worse when we multitask. In fact, it could actually be costing us time instead of creating it. Imagine trying to talk to someone and write an email at the same time in the shopping store. Both of these tasks involve communication. You can't speak to someone and write a really clear and focused text or email at the same time. The tasks are too conflicting – your mind gets overloaded as you try to switch between the two tasks. JUST WAIT til you get home and NOT at the grocery store or in you car. Like I said I could on and on ... Sorry for the soap box. LOL

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  14. LOL

    keep these supermarket bitches stories comin'!

    i don't think you were in the wrong. but it's nothing to get super upset about. she's probably dealt with a lot more sh*t in the day like this than you have.

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  15. Wow, you're annoyed that someone doesn't want to accommodate you by using self-checkout so you can use a lane that is clearly marked 12 items or less? Some people do not like to use self-checkout. And he would have no way of knowing that you were given special permission to use that lane unless he was already in line when you asked for permission which is not the case according to your post.

    You break the rules and then you have the audacity to be ticked off at someone that is annoyed that you are using a lane with more items than is allowed and he has the balls not to accommodate you by using self checkout. Just wow.

    It's not the wait, 60 seconds does not make a difference. I have complained to the cashier and asked her to call over the manager when she was ringing up a customer who had more than the 12 items. Why bother having a 12 item or less if it is not adhered to.

    Your supermarket annoyance is someone that does not accommodate you when you have more than 12 items and takes an attidude. My supermarket annoyance is those that do not abide by the clearly marked 12 items or less.

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    1. I didn't break the rules if I was given permission. Plus I reduced congestion on the other lines by using a line that was completely empty. The guy who had to wait definitely waited no more than 60 extra seconds than if I'd had 12 items.

      Him using self-checkout would not have "accommodated" me. It just seems like if you're so bothered by having to wait those extra 60 seconds, it makes sense to learn to use the empty self-checkout line.

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  16. i'm glad you let anonymous people post, fizz! that way everyone can bitch at you and you bitch at them back...this whole thing becomes even more entertaining! :)

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  17. them supermarket bitches...

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  18. Wow, you must have a really great supermarket - they allow female dogs in there that are non-service! I'd love to take my little bitch there. I've always found bitches make people so much friendlier....:-)

    Ehh, all my sympathy lies with the cashier. She didn't have a really good choice in whether she 'allowed' you or not or what the man said to her, and couldn't predict all possible outcomes from each interaction. She wasn't actively rude to anyone, and looks like she gave you both equitable service.
    ~Jasmine

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  19. I'm convinced that the population of the United States is becoming more and more borderline with each passing day. It takes next to nothing to set these people off, and stand back when it happens. The masses of angry people are revolting...

    You did nothing wrong. You KNOW you did nothing wrong, and so did the other people involved, not to mention the anonymous a$$hats responding here, but the slightest excuse to get upset with someone else is all it takes.

    I wish we could somehow perform some sort of national arboreal proctectomy (getting the stick out of the collective national butt...)

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