I tend to think of neurosurgeons as incredibly hard-working individuals--definitely up there as the most dedicated and intelligent and diligent physicians out there. But there's one neurosurgery practice we deal with that repeatedly baffles me.
Our unit coordinator: "We'd like to schedule a follow up visit for Mr. Johnson."
Neurosurgery practice receptionist: "Hmm. Well, he had a motorcycle accident. We don't see people who were in motorcycle accidents."
Us: "What???"
Them: "Sorry."
Us: "But you saw him at the hospital."
Them: "Well... that's true. But why does he need to be seen by us again?"
Us: "Um, because you removed half his skull?"
Honestly, call me old fashioned, but I really believe that once you take off someone's skull, you owe them at least one follow-up appointment. Just sayin'.
What does Ben Carson has to do with it?
ReplyDeleteBecause he's a neurosurgeon!
DeletePhysician appointment schedulers are a whacky breed. Recently I was given a choice of appointments - tomorrow at 9AM or February 2018. I opted for the 2018 appointment figuring I will have recovered or succumbed by then.
ReplyDeleteIt was probably a relative of the surgeon who is answering phones, because "anyone can do it", and they cannot find gainful employment elsewhere.
ReplyDeleteI think there is some ticky box that they have to offer an appointment within 1-2 weeks. Any appointment. If that appointment doesn't work, it doesn't seem to matter how far off the alternative is.
ReplyDelete