Yesterday, I spent a whopping THREE HOURS on the phone with IT. I wanted to cry by the end of it.
The only silver lining is I actually really like the IT guys. They are centered in Alabama, and they all have these absolutely adorable Southern accents. Really sexy, actually. I want to comment on it to them, like, "I love your accent," but I suspect it will be taken the wrong way. I probably sound like I have an accent to them. I recently got told for the first time that I had a New York accent, which seems odd considering I haven't lived in New York for over a decade so how could I be getting a New York accent?
Anyway, I was joking with one of them about how hot it had been lately, and he was laughing at me and saying I didn't know what hot meant. Then he told me about how the whole state got shut down over half an inch of snow in January. I said that around here in January, that's just Monday.
That said, three hours on the computer helpline is beyond painful.